Page
last
July 30,
2010
While this page does not
provide information about specific orders, it is is hoped that it will be
useful in keeping customers and prospective customers apprised of approximate
order status and any unexpected delays that may occur. It will be updated
whenever a batch of orders is processed or as things change.
Information
that changes routinely is highlighted
in bold green
text.
(7/30/10)
We are on the verge of being back within
estimated delivery times in all
categories.
(7/24/10)
Things have been going quite well over the past couple of
weeks as we are making good headway toward getting orders out
within estimated delivery times. We may still be a little
"hit and miss" but we are gaining ground. If you are waiting on
an order that is beyond the estimated delivery
time, please be patient as it will be shipped soon.
Your patience is greatly appreciated.
ReadyLine Holsters/Select
Grade
Holsters--STATUS:
Due
to circumstances (mostly medically related) mentioned in
previous updates, we are still "hit and miss" in
getting these items shipped within the quoted (approx. 24 day)
order-to-ship
time.
However, it appears that
the bulk of orders in this category that will be shipped in the
coming week will be within the estimated order-to-ship time quoted.
SF Holster and Mag
Pouch--STATUS:
Orders in this category are currently on time
(within
the estimated (24 day) order-to-ship
time).
Custom Items (belts and non-ReadyLine/Select Grade
holsters)--STATUS:
We
are currently within the quoted "worst case" order-to-ship
estimate when the orders wer placed (12-14 weeks). We are nearing
the "best case" (8-9 weeks) estimate.
Custom Order Current Progress
Information:
We have been working on custom orders placed prior
to May 22nd. Several have already shipped and--hopefully--the rest
should be done and shipped within the next week
or less. We have just added orders placed prior
to June 4th to the batch and these should start shipping late in
the coming week or early in the following week.
(Please
do not use this information to estimate current "Custom Item" delivery times
(for orders placed at this time) as it may not be accurate. Please
refer to the
Current
Estimated Delivery Times page for current delivery
times.
*
If
you placed an order prior to the dates indicated above and your order hasn't
arrived (and your card hasn't
been charged) there was most likely a problem with your credit card and your
order could not be processed. It is extremely difficult for me
to find time to contact customers who's credit cards have. I
do attempt to process credit cards at least 2-3 times
(during successive batches) before abandoning the order (and
in many cases it will process on the 2nd or 3rd try). If
you suspect that there may be problems with your credit card, feel
free to call us during the evening/late night/early morning hours
to update your CC
information
--OR--
You can place a duplicate order online. In
order to avoid potential delays, be sure to to state, in the "last name"
section of the order text box, something to the effect of "updated CC info"
or "Duplicate order" and perhaps reference the old order number if you have
it. That way I will be sure to notice it and process it ASAP--rather
than having it be placed back in the queue.
Current
Estimated Delivery Times: A link to the current estimated delivery
time page is also located in the "DELIVERY
INFO" section of each
product page. Estimated delivery times are now also included on the
order confirmation email that is sent after each order is
placed.
|