Page
last
Feb. 13,
2010
While this page does not
provide information about specific orders, it is is hoped that it will be
useful in keeping customers and prospective customers apprised of approximate
order status and any unexpected delays that may occur. It will be updated
whenever a batch of orders is processed or as things change.
Information
that changes routinely is highlighted
in bold green
text.
My
apologies for the lack of recent updates. For the past
week, we have been in a difficult family crisis, and anything
work related was put on hold. Since after the first
week of January, we had been making good headway in getting orders
made and shipped. However, during the last week of Jan./first week
of Feb., due to an unexpected sequence of events, I was
forced to shift priority to a project that I had hoped
to put off until late spring. Consequently, I was out
of the shop for several days trying to complete this project. Just
as I completed the project, I was hit with our family crisis.
I am hoping to be going full-bore again by
the middle of this coming week, but can make no
guarantee, so please bear with us.
ReadyLine Holsters/Select Grade
Holsters--STATUS:
Due
to circumstances mentioned above, we are "hit and miss" in
getting these items shipped within the quoted (approx. 24 day)
order-to-ship time. However, we are still usually no more than
a week or so behind. Any order that is overdue will be treated
as a priority and will be shipped ASAP (hopefully by the end of next
week). Several of of these orders were shipped today 2/13.
SF Holster and Mag
Pouch--STATUS:
Due
to circumstances mentioned above, we are "hit and miss" in
getting these items shipped within the quoted (approx. 24 day)
order-to-ship time. However, we are still usually no more than
a week or so behind--and some will be shipped on time.
Any order that is overdue will be treated as a priority and will
be shipped
ASAP.
Custom Items (belts and non-ReadyLine/Select Grade holsters) STATUS:
...
Custom Order Progress
Information:
We
are currently working on orders placed prior to 12/10 and many have
shipped. We hope to have the last from
this batch shipped by the end of this coming week.
Your patience has been greatly appreciated.
(Please do
not use this information to estimate current "Custom Item" delivery times
(for orders placed at this time) as it may not be accurate. Please
refer to the
Current
Estimated Delivery Times page for current delivery
times.
*
If
you placed an order prior to the dates indicated above and your order hasn't
arrived (and you card hasn't
been charged) there was most likely a problem with your credit card and your
order could not be processed. It is extremely difficult for me
to find time to contact customers who's credit cards have. I
do attempt to process credit cards at least 2-3 times
(during successive batches) before abandoning the order (and
in many cases it will process on the 2nd or 3rd try). If
you suspect that there may be problems with your credit card, feel
free to call us during the evening/late night/early morning hours
to update your CC
information
--OR--
You can place a duplicate order online. In
order to avoid potential delays, be sure to to state, in the "last name"
section of the order text box, something to the effect of "updated CC info"
or "Duplicate order" and perhaps reference the old order number if you have
it. That way I will be sure to notice it and process it ASAP--rather
than having it be placed back in the queue.
Current
Estimated Delivery Times: A link to the current estimated delivery
time page is also located in the "DELIVERY
INFO" section of each
product page. Estimated delivery times are now also included on the
order confirmation email that is sent after each order is
placed.
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