Page
last
January 21,
2010
While this page does not
provide information about specific orders, it is is hoped that it will be
useful in keeping customers and prospective customers apprised of approximate
order status and any unexpected delays that may occur. It will be updated
whenever a batch of orders is processed or as things change.
Information
that changes routinely is highlighted
in bold green
text.
WOW!!
The period from Thanksgiving through last week was a complete
disaster when it came to getting orders made and shipped.
This was due to the fact that I lost 3 weeks total due to
illness, had holiday house-guests and had way too many
holiday and family obligations over the holidays (which last through Jan.5
in this family). However, I have minimal distractions
for the next several weeks and am highly optimistic that we can
make rapid headway on the backlog of orders ahead of us. If
you are waiting for an order that is overdue, we ask
that you please bear with us as it will be shipped ASAP.
ReadyLine Holsters/Select Grade
Holsters--STATUS:
Due
to previous holiday obligations and an influx in orders of
this type, we are "hit and miss" in getting these
items shipped within the quoted (approx. 24 day) order-to-ship time.
However, we are still usually no more than a week or so
behind--and some will be shipped on time. Any order
that is overdue will be treated as a priority and will be shipped
ASAP (hopefully by the middle of next week).
SF Holster and Mag
Pouch--STATUS:
Due
to previous holiday obligations and an in flux of
orders we are "hit and miss" in getting these items
shipped within the quoted order-to-ship time. Some orders may
be a couple weeks slow (beyond the 21-24 days quoted) and others
will be borderline or on time. Any order that is overdue
will be treated as a priority and will be shipped ASAP (hopefully
by the middle of next
week).
Custom Items (belts and non-ReadyLine/Select Grade holsters) STATUS:
...
Custom Order Progress
Information:
A all
custom orders placed prior to 10/8 have shipped. The last
ones should be delivered by Saturday. We have started working
on orders placed prior to 12/10 and some have already shipped.
However, due to the volume, it could be two weeks
more weeks for us to get them
all shipped--your patience would be greatly
appreciated.
(Please do
not use this information to estimate current "Custom Item" delivery times
(for orders placed at this time) as it may not be accurate. Please
refer to the
Current
Estimated Delivery Times page for current delivery
times.
*
If
you placed an order prior to the dates indicated above and your order hasn't
arrived (and you card hasn't
been charged) there was most likely a problem with your credit card and your
order could not be processed. It is extremely difficult for me
to find time to contact customers who's credit cards have. I
do attempt to process credit cards at least 2-3 times
(during successive batches) before abandoning the order (and
in many cases it will process on the 2nd or 3rd try). If
you suspect that there may be problems with your credit card, feel
free to call us during the evening/late night/early morning hours
to update your CC
information
--OR--
You can place a duplicate order online. In
order to avoid potential delays, be sure to to state, in the "last name"
section of the order text box, something to the effect of "updated CC info"
or "Duplicate order" and perhaps reference the old order number if you have
it. That way I will be sure to notice it and process it ASAP--rather
than having it be placed back in the queue.
Current
Estimated Delivery Times: A link to the current estimated delivery
time page is also located in the "DELIVERY
INFO" section of each
product page. Estimated delivery times are now also included on the
order confirmation email that is sent after each order is
placed.
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